Frequently Asked Questions

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Download the upgraded firmware here. (Version 20241216)
https://drive.google.com/file/d/1mjFgg-Z-dkpt1mBUI7XwFUXmc_4o3zSe/view?usp=sharing

Before upgrading the firmware, please carefully watch the instructional video.
https://www.youtube.com/watch?v=KhJzMkkLtr0

Download the file, copy it to a USB drive, insert the USB drive into the speaker, and press and hold the power button for 30 seconds without releasing it. Once the upgrade is complete, you can remove the USB drive and use the speaker as normal. (Key point: During the upgrade process, keep holding the power button and do not release it.)

Details of the update:

  • Reduce the volume of the startup and shutdown sound.

  • In Mic mode, the speaker will remain powered on.

  • Default background ambient light is too bright and dazzling, and want to lower the brightness.

  • For users who purchase two units, the TWS functionality will offer improved synchronization, such as better light synchronization and so on.

Downloading and installing upgraded firmware is optional. However, if you have the ablove needs, you may consider downloading and installing it to enhance your user experience.


About us

Our company is located in southern China, with the design and development team based in Shenzhen, and the mass production factory located in Dongguan.  We are a group of people passionate about art and technology. Our team includes nanotechnology chemists, electronic engineers, structural engineers, and acoustics experts.

Contact us

If you are interested in our speakers, please contact us.

tim@spirok.com

 

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